| ** YOUR HEALTH AND SAFETY, AND THAT OF OUR STAFF AND STUDENT-ATHLETES, IS OUR HIGHEST PRIORITY. THANK YOU FOR YOUR HELP IN PREVENTING THE SPREAD OF COVID-19. ** |
We are working with Sedgwick County, the State of Kansas and the American Athletic Conference to provide as safe an atmosphere as possible for all fans.
COVID-19 and Wichita State University’s response to COVID-19, is a complex, challenging and fluid situation which continues to evolve rapidly. All information on this page is subject to change as deemed necessary by University leadership in accordance with guidance and recommendations issued by federal, state, and local public health and government officials. This may include changes to event attendance and health and safety requirements during events.
» FANS AGE 5 AND OLDER ARE ENCOURAGED TO WEAR A MASK AT ALL TIMES UNLESS ACTIVELY EATING OR DRINKING.
» FANS ARE ASKED TO STAY HOME IF THEY DON’T FEEL WELL.
» HAND SANITIZER WILL BE AVAILABLE AT MULTIPLE POINTS ON THE CONCOURSE.
» FANS ARE ASKED TO WASH HANDS FREQUENTLY AND PRACTICE GOOD HYGIENE.
» ADJUSTMENTS TO PROMOTIONAL ACTIVITIES TO PROTECT THE HEALTH OF THE TEAMS AND FANS WILL BE IMPLEMENTED.
» CLEAR BAG POLICY WILL BE IMPLEMENTED FOR ALL SPORTS.
» THERE WILL BE ON-SITE MEDICAL STAFF TO IMMEDIATELY RESPOND TO ANY PATRON WHO FALLS ILL DURING THE COURSE OF AN EVENT.
Depending on the nature of the illness staff will be ready to disinfect areas the affected person has been and local health officials will be notified of any potential infection.
| BASEBALL TICKETING & SEATING |
Q: HOW MUCH ARE BASEBALL TICKETS?
A: Season tickets are available starting at $155. Single game tickets range from $8-$12.
Q: WILL WE HAVE OUR NORMAL SEATS?
A: All seating has returned to normal reserved seats.
Q: CAN MY ENTIRE TICKET BLOCK SIT TOGETHER?
A: Yes.
Q: WHICH SEATING SECTIONS WILL BE AVAILABLE?
A: All seating sections will be available.
Q: WILL I BE ABLE TO STAY AFTER THE GAME TO GET AUTOGRAPHS AND MEET THE PLAYERS?
A: Players and coaches are tested frequently and asked to limit interactions outside of their bubble. Due to this, we will ask all fans to leave the stadium within 10 minutes of the completion of the event.
Q: WILL I STILL HAVE MY RESERVED PARKING?
A: Yes, reserved parking will be honored for the season (reserved parking is issued based on meeting the SASO Bold Gold contribution level. Due to capacity limitations we may look to consolidate lots on our campus which may require some movement.
| SOFTBALL TICKETING & SEATING |
Q: HOW MUCH ARE SOFTBALL TICKETS?
A: Season tickets start at $55 and single game tickets range from $6-$8.
Q: WILL WE HAVE OUR NORMAL SEATS?
A: All seats will be general admission.
Q: CAN MY ENTIRE TICKET BLOCK SIT TOGETHER?
A: Yes.
Q: WHICH SEATING SECTIONS WILL BE AVAILABLE?
A: All seating sections will be available as general admission.
Q: WILL I BE ABLE TO STAY AFTER THE GAME TO GET AUTOGRAPHS AND MEET THE PLAYERS?
A: Players and coaches are tested frequently and asked to limit interactions outside of their bubble. Due to this, we will ask all fans to leave the stadium within 10 minutes of the completion of the event.
Q: HOW DO I SECURE ADA SEATING?
A: Please call the Shocker Ticket Office at 316-978-3267 prior to the event.
Q: WILL FANS BE REQUIRED TO WEAR A MASK?
A: Fans will be required to wear face coverings at all times while in athletic facilities.
Q: ARE EMPLOYEES AT THE VENUE WEARING A MASK?
A: Yes, all employees and vendors are required to wear masks. Each employee is provided a clean mask when they arrive and will wear throughout their shift. In addition all student-athletes for both teams will be required to wear a mask arriving and departing the venue.
Q: WILL FANS HAVE TO GO THROUGH A SCREENING PROCESS?
A: For the safety of all spectators, participants and employees we please ask anyone not feeling well and/or exhibiting symptoms of COVID-19 to please stay home.
Q: HOW WILL FANS SAFELY GET INTO THE VENUE?
A: If weather allows, doors will be propped open to allow for touchless entry. In addition, multiple hand sanitizing stations will be available inside on the concourse.
Q: WILL DOORS TO THE EVENT OPEN EARLIER THAN 60 MINUTES PRIOR TO GAME TIME?
A: Door times will open 90 minutes prior to game time for men's basketball; and 60 minutes prior to game time for women's basketball, volleyball, baseball and softball. Fans are encouraged to arrive early to avoid wait times at the entrances.
Q: SHOULD I STILL HAND MY TICKETS TO THE TICKET-TAKER FOR SCANNING?
A: We would ask all fans to hold their own tickets and present in front of them for the ticket taker to scan. Ticket takers will not grab, take or hold tickets under any circumstances.
Q: WHAT ITEMS ARE PROHIBITED/PERMITTED IN THE VENUE?
A: Please refer to the Fan Guide.
Q: WHY DID WICHITA STATE ADOPT THIS POLICY?
A: Fan experience and the safety of our guests is a top priority of Wichita State Athletics. Our goal is to speed up the entry process into the venue, improve security and limit touch points. Clear bags allow staff to check for prohibited items without having to touch or open a bag. This will allow the entry process to go faster and will prevent our staff from having to touch your items.
Q: HOW DOES THIS POLICY IMPROVE PUBLIC SAFETY?
A: The clear bag is easily and quickly searched and greatly reduces faulty bag searches. It also supports the Department of Homeland Security's "If You See Something, Say Something" campaign.
Q: HOW DOES THIS MAKE IT MORE CONVENIENT FOR GUESTS?
A: This will enable us to move guests through our security checkpoints faster, allowing staff to be more efficient and effective in checking bags that are brought into the venue. We also believe guests will realize an improved sense of safety.
Q: ARE TEAM-BRANDED BAGS AVAILABLE TO GUESTS?
A: Guests who desire to carry Wichita State branded bags may purchase them at the Shocker Store, as well as local and online retailers. However, any clear 14" by 14" by 6" bag with no commercial identification or an inexpensive Ziploc bag may be used. In addition, guests may carry their own small clutches (5.5" x 7.5").
Q: HOW MANY BAGS CAN EACH PERSON BRING INTO THE VENUE?
A: Each ticketed guest can carry one large clear bag – either a one-gallon Ziploc-style bag or the 14" by 14" by 6" clear bag – plus a small clutch purse (5.5” x 7.5”). The small clutch allows privacy for small personal items and also is easily searched.
Q: WHAT ITEMS CAN I CARRY THROUGH SECURITY WITHOUT REMOVING?
A: Everything must be removed from your pockets.
Q: WHAT ITEMS MUST I REMOVE WHEN GOING THROUGH SECURITY?
A: Binoculars, tablets and/or cameras can be carried into the venue as long as they are not in their own case. These items must be removed when guests walk through a metal detector. In addition keys, cell phones and any loose change will need to be removed from pockets when going through metal detectors.
Q: WHAT ABOUT BRINGING BLANKETS IN COLD WEATHER? (ECK STADIUM, WILKINS STADIUM and CESSNA STADIUM)
A: Guests may bring blankets by carrying them over a shoulder or arm, allowing guests to be easily screened.
Q: WHAT HAPPENS IF I SHOW UP AT THE GATE WITH A BAG THAT IS NOT PERMITTED?
A: Guests carrying bags that do not meet the criteria will be asked to return them to their vehicles.
Q: IF I HAVE CERTAIN ITEMS THAT I NEED TO BRING INTO THE VENUE FOR MEDICAL REASONS AND THEY WON'T FIT IN THE CLEAR BAG, WHAT DO I DO?
A: Guests carrying medically necessary bags or equipment into a venue will be required to have their bag inspected and tagged by security. For questions about medical equipment or other needs please contact the Athletics Operations office at 316-978-7591.
Q: ARE ALL PURSES PROHIBITED?
A: No. Small clutch purses, no larger than 5.5" x 7.5", with or without a handle or strap, are permitted along with either the 14" by 6" by 14" clear tote bag or one-gallon freezer bag. This should enable guests to carry the same items they have in previous years and expedite entry into the venue.
Q: DO I HAVE TO PUT EVERYTHING I'M CARRYING INTO THE PERMISSIBLE BAGS?
A: No. We are limiting only the type of bags carried into the venue, not permissible items that are brought to a game. Therefore, guests can carry in their pockets or jacket keys, makeup, feminine products, comb, wallet, credit cards, etc., if they choose not to put them in a clear bag or clutch purse (5.5” x 7.5”). And they can carry a blanket over their arms, and binoculars and/or camera around their necks or in their hands without the case. Guests can use the clear bag and clutch to carry other items.
Q: WHAT ABOUT DIAPER BAGS?
A: Diapers and other baby supplies can be carried in a clear bag. Each member of a family, including children, would be allowed to carry an approved clear bag and a clutch purse into the venue.
Q: HOW WILL SAFETY BE MAINTAINED REGARDING RESTROOMS AND CONCESSION STANDS?
A: All restrooms will be open to help alleviate any waiting. Additionally, staff will frequently disinfect high touch areas.
Q: WILL THE FULL CONCESSION MENU BE AVAILABLE?
A: Yes.
